The authorized websites and the various sellers are required to make reasonable efforts to resolve all customer feedback and inquiries received promptly -

If your business is to provide a cloud service, Elkobtan will provide you with a list of critical customer obligations to consider when drafting your service agreement with your customer. In this case, you must establish a provision that requires the customer to: (I) prevent any unauthorized access to the Cloud Service Provider's (CSP) Confidential Subscription Services and promptly notify the CSP of any such unauthorized access or use; (ii) maintain the confidentiality of all authentications and passwords for the Subscription Services; and (iii) immediately notify the CSP if it becomes aware of an unauthorized party's access to such passwords. (iii) be responsible for the security measures and the use of the Subscription Services by its consultants, agents, employees, contractors, and affiliates (Users) in compliance with this Agreement; (iv) comply with all applicable laws when using the Subscription Services; and (v) obtain its own Apple Push Notification Certificate if the Subscription Services are used to manage devices running iOS. The customer is accountable for the creation and implementation of a privacy policy and end user license agreement, if applicable. These documents will outline the protocols for the customer's use and protection of personal information and data, along with the guidelines for users' use of the subscription services. (b) customer will not (i) disassemble, reverse engineer, or decompile the Subscription Services or part thereof, or access it in order (ii) create Internet “links” to or reproduce any content forming part of the Subscription Services, other than for its own internal business purposes; (iii) modify, copy or create derivative works based on the Subscription Services; disassemble, reverse engineer, or decompile the Subscription Services or part thereof, or access it in order to copy any ideas, features, content, functions or graphics of the Subscription Services; (iv) interfere with or disrupt the integrity or performance of the Subscription Services; (vi) send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortuous material, or send or store material in violation of any third party’s privacy rights via the Subscription Services; (vii) send or store viruses or malicious code via the Subscription Services; (viii) attempt to gain unauthorized access to the Subscription Services or its related software, systems, platforms or networks, including any form of security and/or penetration testing; (ix) use any components provided with the Subscription Services separately from the Subscription Services; or (x) distribute, rent, lease, sublicense or provide the Subscription Services to any third party or use it in a service bureau, outsourcing environment, or for the processing of third party data.